Travel Guard®
Help Center

Here to Help

Sure, our assistance centers are state-of-the-art, but that’s simply technology. What you’ll truly appreciate are our people. They want to know you and help when you need it most. Have questions? Call us. Want to modify your policy? No problem. Need to file a claim? We make it easy. You’ll find people who love travel and love helping you travel just as much. Get in touch 24/7/365. We’re a call or click away. And never forget how much we enjoy hearing about all of your trips!



Check here for more information on Coronavirus (COVID-19) and travel insurance coverage.

View Your Policy

Review your policy details, including terms and conditions, covered reasons, unforeseen covered events, etc.

File a claim

Start a new claim, and attached required documentation, using this online tool.

Check status of an existing claim

View the status of a claim that has already been filed using your claim number and last name.

Modify a policy

Need to change your policy? Modify your travel dates or destination, increase or decrease your trip cost, and more.

Refunds and Vouchers

Submit your request for a travel insurance premium refund or voucher.

Contact Us

Have a travel emergency?

Call us at 1-715-345-0505.

For international numbers and general contact info, click on the link below.

Contact Us

About Us

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We get it, travel insurance is confusing. Check out common questions here or call us at 1-800-826-5248


Claims FAQs

Travel Tips & News

From helpful packing tips to international travel pointers and what to remember if you choose to cruise, Travel Guard's trusty travel tips will show you what you need to know before you go!

Travel Tips

Travel Destination Planners

Travel News